Center for Policy and Security

Our commitment

We take the safety and well-being of our users very seriously. As the world's most popular app for meeting new people, we're proud to connect millions of people every day. Even if only a small percentage of matches result in criminal incidents, we consider one to be one too many.

We're continually exploring new upgrades, partnerships, and technologies to enhance safety and foster a respectful environment. Whether you're in Santa Monica, São Paulo, or Seoul, our goal is the same: a safe and positive experience at Oninder.

Our security tools

We have automated and manual moderation systems, and we invest resources to prevent, monitor, and eliminate inappropriate behavior such as impersonation, harassment, and more.

Automatic scans look for red flags in text and images; manual reviewers analyze suspicious profiles and user reports, and we block accounts, emails, phone numbers, and IP addresses associated with offenders.

We maintain zero tolerance for harassment. Users can report misconduct via the internal tool or by contacting our team. Upon receiving a report, we take action: we delete content, ban accounts, or, if necessary, alert authorities.

Response to reports of assault

Users can report abuse or harassment in the app or online. We encourage victims to also contact the authorities. After a report, we identify the alleged abuser and block their account.

User education

We offer in-app and off-app advice to empower safe, smart decisions on Oninder.

Government and legislative relations

We collaborate with legislators around the world to define security standards. We support initiatives to combat identity theft (catfishing) and make the internet a safer place for everyone.

Fraud

We maintain zero tolerance for fraud. A dedicated team uses cutting-edge technology to detect red flag language and reviews suspicious profiles. No one should send money to someone they haven't met in person. We encourage reporting financial requests within the app.

Data privacy and security on the platform

Privacy is a priority. We go beyond laws and standards: we encrypt photos and messages, and we limit employee access to sensitive data. We don't sell information or rely on advertising; your data is yours, and you can request it here at any time.

Additional policies and information

We remind our users of the Community Rules: maintaining respect and safety is everyone's responsibility.

Dedication to inclusion

Oninder welcomes all gender identities and orientations. We offer over 50 gender identities and 9 orientations so everyone feels represented.

Harassment

Zero tolerance: We encourage you to report any harassment so our team can respond immediately.

Use by minors

18+ only. We use automated and manual tools to detect and remove accounts belonging to minors who attempt to circumvent this restriction.

Sexual services or prostitution

Prohibited: Any offer or solicitation of paid services. Report profiles that violate this policy so we can remove them.

Illegal substances

Profiles that promote drugs or other illicit substances violate our Terms of Use and will be removed.